Faq’s

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long does it take for me to receive my order?

After payment, you will receive your product immediately.

Note: During high traffic or technical issues, it may take a bit longer. Please be patient, and rest assured you will receive your product.

How do you provide the software?

After payment, we’ll send you PDF file with download link and installation videos on WhatsApp and Email. If you have any issues with software, contact us we will provide support otherwise refund.

 
 
 
 
 
 
 
 
 

 

Do you offer Pay Later or Cash on Delivery (COD)?

No, we don’t offer Pay Later or COD. If you face any issues, we provide support or a refund if needed.

 
 
 
 
 
 
 
 
Is there a refund policy if I'm not satisfied?

 

Your satisfaction is our priority. If you’re facing any issues with our software, please reach out to us via WhatsApp at +919506454944 or email at info@digitalgrowstore.in, and we’ll be happy to help. If we’re unable to resolve the issue, we will provide a refund.

To request a refund, email us at info@digitalgrowstore.in or WhatsApp us at +919506454944 with your order details and the reason for your request. We’ll process eligible refunds promptly.

Note: Refunds are not available for unauthorized purchases.

 

Is this cracked software?

No, these are pre-activated, lifetime software versions that you simply install and use without needing further activation.

 
 
 
 
 
 

 

What does "Pre-activated" mean?

Pre-activated means the software is already activated for lifetime use. You don’t need to do anything extra; just install it, and it’s ready to go.

 

Is the software valid for a lifetime?

Yes, the software Activation is valid for a lifetime. However, the download link is time-limited, so please download and store the software securely.

 
 
 
 
Do we need to disable Defender or antivirus for installation?

For activation purposes, it’s recommended to temporarily disable Windows Defender and any antivirus software. Many top antivirus companies have partnerships with software providers, so they may block third-party activations by default. Temporarily disabling these protections during installation and activation will ensure a smoother process, and rest assured, this will not harm your PC or compromise security. Once the activation is complete, you can re-enable your antivirus and Defender to maintain full protection.

 
 

 

Are the software files safe and virus-free?

Yes, our software is 100% safe and free from viruses or malicious code.

 
 
 
How do I receive customer support?

Contact us directly and send a screenshot of the issue. We offer installation help through AnyDesk if needed.

 

 

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